RCAAP Repository

The main contribution of the study is to provide a new methodological and analytical approach in conceptualising and measuring spatial points of emotion (SPoE). It contributes to the further development of mobile methods in applied tourism geography. A mixed-methods design, including georeferenced biosensing data and contextual information, such as video data and ex-post interviews, was used to examine positive SPoE. A conceptual framework was developed for measuring SPoE. The results showed that georeferenced biosensing indicators can be used to identify SPoE in a tourism setting. Using a data-driven and episode-driven approach, visitors’ points of relaxation at the beach can be identified. However, there are some limitations to the method, as the interpretation of biosensing signals in a real-world situation needs further clarification. Validly identifying positive valences should be a focus in future tourism research.

The focus of the study was to understand and clarify the role of the senses, emotions, and memories (SEMs) on the memorable tourism experience (MTE). The main objective of the research was to map the relation between the SEMs within the tourism experience establishment. The tourism experience mapping results showed that SEMs explained part of the MTE establishment and the discovery of three map patterns of the experience based on the emotional states of joy, love, and positive surprise. The research findings are relevant to reinforce the understanding, the design and to implement MTE more effectively, in terms of experiential stage planning and acting (service staff).

While destination foodscape experience is a subject of growing interest, most studies have been dominated by a management and marketing approach. This theoretical research builds upon current literature on destination foodscape and identifies diverse elements that can influence the destination foodscape experience. The research contributes to different social science fields by drawing a multidisciplinary holistic conceptual framework that can help to better understand the importance of food systems. This reflection indicates that place and space as well as performance in connection with consumption are essential for foodscape destination analysis. Findings suggest that by complementing different social sciences, considering different academic points of view and taking different stakeholders into account, the proposed holistic conceptual framework allows for a deeper and wider understanding of destination foodscape.

The purpose of this study is to investigate consumers’ intentions to visit eco-friendly destinations for tourism experiences by developing an integrated structural model that incorporates the TPB model with an additional construct, i.e. environmental friendly activities (EFA). Data was collected via a web-based survey and then analyzed. The related hypotheses have been tested using Structural Equation Modeling (SEM). The sample consists of 471 responses from Indian consumers. The findings reveal that attitude, subjective norm, perceived behavioral control and environmental friendly activities are significant predictors of intention. These constructs explained approximately 50 percent of the variance in the intention. The results of this study contribute to the body of the knowledge of intention, eco-friendly destinations, and tourism experiences and also provide useful information for developing effective marketing strategies to encourage consumers to visit eco-friendly destinations for tourism experiences. To the best of the researchers’ knowledge, this was the first attempt to predict the intention to visit eco-friendly destinations for tourism experiences by employing TPB along with the EFA construct.

The tourism area life cycle is used to map the changes within the tourism destination on a temporal basis. The paper reviews the literature on the tourism area life cycle from 2003-2020. Articles appearing in journals having a cite score of 1.0 or higher were considered for the review process. The paper uses a structured review methodology and a widely accepted technique of content analysis to review the articles. The tourism area life cycle, as a concept, has traced its lifecycle. However, the use of the tourism area life cycle for tourism planning and strategy analysis is lacking. The authors recommend tourism area life cycle based research on macro-environmental and tourism-specific factors to identify strategies at the destination. Ex-post-facto research seeks to reveal the correlational relationship between the variables responsible for destination development. The paper also suggests tourism area life cycle research on accommodation units, restaurants, transport, infrastructure, market segments, and tourism attractions.  

Tourism is going through a very challenging phase due to the current pandemic situation. In this context, psychology and tourism are a successful partnership to develop meaningful experiences considering tourists’ needs, desires, and expectations. This interconnection is observed through the application of positive psychology in the context of meaningful tourist experiences. This approach comprises adequate indicators to explore the tourism field from the perspective of individuals’ well-being. Positive psychology, positive tourism, well-being, and mindfulness constitute the theoretical foundations of this article, which intends to understand how they are intertwined to fulfil one goal: developing meaningful tourist experiences. This article offers a theoretical reflection on the connections between the referred theoretical foundations. In so doing, it proposes a preliminary diagram illustrating the theoretical links observed in literature, which acts as a first step towards the design of a systematic literature review on the antecedents and outcomes of meaningful tourist experiences.

This work addresses the problem of resident’s perceptions of tourism impacts and their perceptions of quality of life. Although there is a growing bank of tourism research available on these topics, specific tourism locations still need to be studied. The main goal of this research was to determine the tourism impacts in Faro, Algarve and whether links could be established between tourism impacts (positive and negative) and residents’ perceptions of quality oflife, globally, and within four domains, namely: material domain, community domain, health and safety domain and emotional domain. A sample of 300 residents was used to collect data from Faro residents on their perceptions of tourism impacts in their location, as well as the residents’ perceptions of their quality of life in the four domains. The results indicate a correlation between perceptions about tourism impacts and residents’ perceptions of quality of lifewithin the four domains and globally. These findings open the way for a more holistic understanding of the location’s tourism environment and the interplay of tourism and the residents of the tourist location. These findings are beneficial to residents, policy planners, governing bodies and tourism operators.

This study examined whether the employees’ internal motivation mediated the relationship between perceived supervisory support and constructive deviance. The population of this study consisted of front-line employees who work at four and five-star hotels in Bolu, Turkey. The study employed simple random sampling, one of the probability sampling methods, and data were collected by survey method. 170 questionnaires were distributed, and the number of valid questionnaires was 154. The analysis of surveys revealed that intrinsic motivation plays a partial mediating role in the relationship between perceived supervisory support and constructive deviance and has a positive significant effect on innovative constructive deviant behaviors. In addition, it was found that positive relationship between supervisory support and challenging constructive deviant behaviours and negative relationship between supervisorysupport and innovative constructive deviant behaviours. No relationship has been found between supervisory support and interpersonal constructive deviant behaviour. In this context, it should be taken into account that employees should feel the support of managers in order to be more flexible and willing to deal with various situations. The study makes a theoretical contribution to the literature by presenting findings about the antecedents of the tendency of front-line workers in the hospitality industry to exhibit constructive deviant behaviors.

This work applies systems theory and tools to build a flexible framework for sustainable tourism in Portugal due to the Covid-19 impacts. The objectives are (1) to explore the cause-effect relationships between and among the variables involved; (2) to develop a causal loop diagram that resumes the role of tourism stakeholders and (3) to identify policy directions to enhance Portuguese tourism. Tourism recovery in the country will depend mainly on interlinked factors of economic, social and health fields. Its complexity requires new approaches in tourism research, such as system thinking models and testing tools such as neural simulation. As well as statistical data and tourism official documents, a panel of European specialists has been used. The proposed approach is innovative as it helps the integration of tourism theory with other fields, and outlines policy solutions to the situation in Portugal which can be dynamically adapted. A qualitative analysis pointed out how crucial are the policy making activities (rebalancing measures) counteracting the causes and negative consequences of the problem.

The promotion of tourism has been established as part of governmental actions of public policies in Brazil, particularly in Rondônia. Public policies propose the valorization of practices that express knowledge and skills of small farmers and local community in the regional economic sphere, with potential for tourism and capacity to promote economic and social development. This work presents an analysis of the public policy proposals implemented to promote tourism in the State of Rondônia. The study was carried out based on documentary research of the legislation that supports national, regional and state tourism. The results indicate that the promotion of tourism can collaborate to achieve the goals proposed by the public administration that also proposes to value the cultural and natural heritage of the State of Rondônia.

Tourism-related education can determine the value and solutions for developing winning tactics to extend the quality of educational programmes and involve the community of national and international learners by creating an exchange network of top tourism initiatives. In this article, the authors open a discussion on the interconnections of adult learning and educational tourism, providing the framework for a procedural and methodological analysis of several off-line and on-line experiences that can be adapted by specialists of any educational institution. The article provides an academic response to the potential of educational tourism emphasizing its significance for the economy, well-being, and environmental sustainability.

Cultural sustainability matters tangible and intangible heritage, cultural diversity, and the cultural identity of territories. Historic centres have considerable heritage resources that honour the legacy and knowledge generated by humanityin the past, and it is fundamental to preserve and transmit them to future generations. With the industrial revolution, innovative materials and techniques were developed. These are visible in 19th century buildings, as there wasan intensive use of decorative elements on their façades, in which the use of cast and wrought iron artwork stood out, such as the window grilles and balconies, fanlights and side panels, doorknobs, knockers and hinges, amongothers. These metallic elements participate in the composition of the buildings, enhancing the urban landscape. The perception of the importance of these decorative elements in the architectural language of the buildings located inthe historical centre of Lagos, Portugal, led to an inventory of the iron elements on the façade of buildings, finding that they have specific characteristics in terms of shape or design, material, and symbolic representation. Thesearchitectural elements are adapted to artistic movements and to distinct periods. This study presents the spatial distribution of cast and wrought iron elements indicative of the Romantic period of the end of the 19th century andto the Art Nouveau period of the beginning of the 20th century. The results indicate that the decorative iron elements have great expression, giving aesthetic value to the urban landscape and cultural identity being an opportunity toenhance the attractiveness of the historic centre through outdoor cultural routes.

This research study aims to examine the association between cognitive destination image (CDI) attributes and tourist satisfaction. Data for the present research work was attained from a sample of tourists at Sisaket Fruit Festival/Thailand. Participants self-managed the questionnaires. A total number of 110 usable questionnaires were collected in the survey context. Bootstrapping technique by Partial Least Square-PLS in conjunction with SPSS 23 was used to analyze the data. The path analyses show that the CDI attributes were found positively related to tourist satisfaction at different levels. Additionally, based on the analyses of demographic comparisons, foreign tourists were found to be more satisfied with the festival through their participation in the study was much less than the Thai tourists. Public jobholders were more satisfied compared to the private jobholders and the student participants. This study contributes to tourism literature and has helpful implications for the industry in terms of developing fruit festivals and fairs.

With the advancement of technology and advent of the new digital era, the society is getting increasingly exposed to novel technologies, digital platforms, or smart devices. This reality opens a wide range of questions about the benefits and challenges of technology and its impact on humans. In this context, the present study investigates the relationship between human-centered approaches and their application to achieve users’ digital well-being, as well as explores whether marketing and business industry are sufficiently considering human-centered approaches in their implementation of practices that care for users’ digital wellbeing. To this end, we conduct a systematic literature review. The exploratory results confirm that the implementation of human-centered approaches makes it possible to achieve a greater user well-being in the marketing and management sector. Additionally, we also identify and discuss seven more relevant areas. Our review concludes with a discussion of the theoretical and practical implications of our findings for further research on the use of human-centric and digital well-being concepts.

The aim of this study is to predict Gen Z Consumers’ behavioural intention towards travelling to tourism destinations in the context of sustainability by developing an integrated structural model that incorporates the Theory of Planned Behaviour model with the additional constructs i.e. climate change awareness and desire for digital disconnection. The data was collected using the online questionnaire developed with Google forms and examined using SEM with AMOS and SPSS software. The hypotheses were statistically tested and the results revealed that integrating the theory of planned behaviour with climate change awareness and desire for digital disconnection leads to a strong model for examining behavioural intentions towards visiting tourism destinations. The findings may be used by government agencies, tourist management departments, and tourism businesses to establish suitable tourism development policies in tourism destinations. To the best of the authors’ knowledge, this study is one the first in tourism research to integrate the theory of planned behaviour with climate change awareness and desire for digital disconnection to investigate Gen Z Consumers’ behavioural intention towards travelling to tourism destinations.

The choice of this work arises from the interest in the topics of entrepreneurship and technology transfer toward launching more innovative products/services. It focuses on delivering a technology, QR code, which brings more innovation to a product especially with the current growth of mobile activities. Then, with the help of a strategic plan, it evaluates the level of potential acceptation and adoption of the proposed service and of widespread use of QRs in Portugal. Thus, an interactive prototype of the supporting platform is described and used for its validation with users. Most participants in this project know the technology and consider the idea interesting and promising. They even suggest add-ons such as more video functions and a higher variety of events and/or resources for combination. However, through a deeper analysis, aspects related with effective use of the service, eventual payment, and explaining how it works reveal lower enthusiasm. Thus, although there is a promising scenario for its implementation in the Portuguese market, training aimed at effectively knowing and using QR-code technology must evolve. Given the challenges of today’s society, the future application of this product/service shall pass through an innovation accelerator program to launch a business model that can deal with several trends such as quick and contactless use of specialized information or resources for activities in the areas of tourism, banking, health, etc.

The hyper digitization of the current moment has led to the emergence of new behaviors and trends such as the one that occupies the object of study of this research about vacations free of digital media. The main objective is to shed light on a subject that has been little explored but is already present and future in the tourism sector. In this study, it is intended to classify and find the main motivations of tourists to take this type of vacation and see the relationship of this trend with today's environmental awareness. To meet the objectives, a systematic literature review is carried out from which the 3 main motivations that drive this type of disconnection tourism are constructed: nature and authenticity, reconnecting with oneself, and the search for human connection.

Migratory movements and tourism in general, together with the improvement of new technologies, have meant an increase in terms of accessibility and ease of information linked to tourism.  At the same time, the use of artificial intelligence has opened new horizons in which digital marketing strategies linked to tourism can improve the industry, thus offering multiple possibilities in the short term. This new business ecosystem can analyze and extract large amounts of data for use in their marketing strategies. In this study, a systematic literature review (SLR) is conducted using the Web of Science (WOS) database. The main objective of this review is to identify the main uses of artificial intelligence in digital marketing strategies to understand the decision-making processes of future tourists, destination selection, automation of decision-making processes, and actions developed by tourists in the destination itself. In this context, through the applied methodology, 24 potential results have been identified, which have been classified in: (i)data-driven learning for decision support, (ii)decision support systems, (iii)social data analysis, (iv)artificial intelligence algorithms, and (v)artificial intelligence strategies for the improvement of the user experience. Finally, theoretical and practical implications are identified to support companies that want to develop data-driven digital marketing actions and, from the applied perspective, to help future authors who want to make new academic contributions.

The current world changes rapidly. This period of great and rapid transformations is known as the IV Industrial Revolution which is characterized by the fact that industries, processes and stocks are linked in a network globally. It is demonstrated in this article with historical foundations that societies are not prepared for those rapid changes and transformations. Sometimes it takes a few generations for society’s changes to be assimilated. However, technology development boots innovation and society’s transformation within months. As a result, new mental and physical illnesses appear related to technology, such as techno-anxiety and technostress that are directly linked to the concept of digital well-being. Now, the only way that society has to fight against these pathologies is learning and training using new processes and approaches. As the current society cannot stop using technology, the society should take care of digital well-being. In this study, one of the ways to prevent or minimize pathologies caused by the excessive use of technological applications in tourism is presented and discussed. Theoretical and practical implications are presented to decrease health pathologies intensity caused by the used of technological devices.

In recent years we are experiencing great changes worldwide that lead to rethinking and looking at things from other points of view. The search for digital well-being brings us closer to the adoption of healthy lifestyle habits using the technology that surrounds us. Because of this the Community of Castilla y León in Spain, rich in history, traditions and culture, finds technology useful to endorse its entire tourist tradition, as an example of the relationship between aspects of healthy living and the use of digital technology. These factors allow a sustainable tourism that is necessary at this time when resources are beginning to feel limited; something that have been seen very necessary throughout the COVID-19 pandemic. In this study, we discussed the changes provoke by COVID-19 pandemic using a geographical case study focused on Castilla y León. We discussed the results relative to digital well-being in tourism and its influence in local enterprises.