RCAAP Repository

Ethics importance has been growing in organizations, and innovation is seen ever more as a key factor in enterprise sustainability. Several theoretical approaches developed in recent years support the undeniable economic, social and human benefits of enterprise ethics. Other approaches sustain that enterprises create and retain their competitive advantages mostly through innovation. On this context, the goal of this article is to propose a conceptual model which allows understanding of the existing relationship between these two concepts, analyzing how the implementation of ethical management in enterprises promotes organizational sustainability and innovation. The growing importance of ethics and innovation in organizations and the need for new management models in modern economy are the reasons for this study.

Today, there are several changes on the structure of behaviour and motivations of population related to consumption habits. In this context it emerges a propensity to endogenous resources of low density territories. At the same time the demand for processed products from medicinal and aromatic plants has also increased. So it is under this paradigm that the present work intends to contextualize the market of micro companies in agribusiness and its importance to local development and also project the creation of a agro tourism company the “Alphazema – Pedagogical Farm”. In order to do that several methodological options were taken such as the conceptual and legislative analyses of content, statistics and studies concerning a better knowledge of information and construction of instruments that allow a better decision when deciding the correct way to implement the agrotourism company. So, for that reason this dissertation aims the establishment of the agrotourism company, “Alphazema – Pedagogical Farm”, a pedagogical farm that offers a huge diversity of services and products associated with the Lavender Angustifólia growing. The main purpose is to strengthen its information in order to make decisions of what really is meant to achieve with the creation of the company. The company also seeks to be known for its quality of diversity present in three main business segments. The first one and core business is the production of organic Lavender. From this activity there are also others that arise such as the production and processing of agro food, distribution of accessories with the company ́s layout, and the development of agrotourism activities. From this work it is clear that business activities in rural areas have, nowadays, new opportunities due to social changes and gradual regional economy approach, but there is a need of modernisation and diversification that allow this business to add value to its own resources and potentialities and also to territorial, cultural and patrimonial areas.

Currently, psychosocial risks are recognized by governments and national, European and global fora, as one of the biggest challenges for occupational health and safety, as they are able for a serious deterioration of physical and mental health to workers resulting in significant consequences for organizations and society. The need for evaluation of psychosocial risks arises in the context of important social, political, economic and technological changes that have impact on the working characteristics and organizations of the XXI century.

The Corporate Governance concept is complex, multidisciplinary, encompasses several areas of economics and management, and it is far from being properly clarified. Given that the market and enterprises are in constant evolution, adapting to changes in the environment, risk and uncertainty, this is a subject which requires systematic studies, for the necessary compliance with new entrepreneurial demands. In this scope, the goal of this article is to contextualize the concept and analyze its adoption within the Portuguese entrepreneurial sector, resorting to literature revision and practical studies analysis on its implementation, thus contributing for a better understanding of the topic, reinforcing the benefits for the organization in adopting its principles and recommendations. One might conclude that the organizations, in Portugal, adhered gradually and in growing numbers to Corporate Governance with very positive results.

Companies or organizations have a common element: they are all composed by people, who represent their human capital, their vital energy and ensure their capacity of change. Technical devices and infrastructures are important, but, ultimately, it is people who carry out the developments and changes in favour of organizations, so that they may adapt to their environment and become competitive. At economic, technological, market and human resources levels, the globalized context of nowadays is highly competitive and merely reinforces the value of people. Being motivated, empowered and under a dynamic leadership, people become the element that is capable of enhancing the innovative capacity of companies. Empowerment rises here as a tool that allows to unleash the power of people, converting them into partners in the organization.

Gamification, an innovative technological approach, has been increasingly used as a way to motivate the adoption of beneficial behaviors in users. The area of knowledge related to gamification applied to the context of services may translate into diverse benefits - personal, social, organizational, among others - and, as such, it is necessary to systematically and rigorously map the scientific production underlying this theme. As for the method, this article was based on a scoping review approach, analyzing the data through two applications - VOSViewer and Citespace - and starting from metrics made available by the Web of Science. Based on this, a bibliometric analysis encompassing several parameters was performed. It was concluded that scientific research on gamification and services is still at a very early stage of development. The analysis provided indicators that suggest that gamification is on a growth and expansion trajectory with respect to its application in services, with particular emphasis on health and education services. Finland seems to be the country that stands out most in terms of scientific production in this area.

The way that the conflict has been considered has undergone significant changes with implications for the organizations, which become real arenas for their constitution. In one hand, there is the traditional view, where conflict was synonymous of violence, destruction and irrationality, and, on the other hand, the emergent perspective, where conflict is a synonymous of productivity, fostering creativity and innovation. Communication emerges as a cause and as a solution at the same time, and strategies adjusted to the nature and situation of conflict should be instigated, based on cooperation between the different, naturally distinct parties. Based on a literature review, our objective was to reflect about the "state of the art" in the context of conflict management in organizations, with emphasis on gender differences. The results did not show a style strictly associated with the masculine or feminine gender; however, it is recognized that the use of negotiation strategies and less confrontation by women, as opposed to men. There is little empirical research in Portugal in this domain, and this study may contribute to its progress, by establishing the theoretical bases that support it.

The main goal of this work is to identify the level of structural empowerment of employees who work for companies with innovative characteristics. An exploratory, descriptive and correlational with the use of quantitative research methods study was designed. The sample is composed by 90 employees of companies that were considered as presenting innovative characteristics, in the Viseu district, in Portugal. Results demonstrate the impact of structural empowerment in the sociodemographic and professional characteristics of employees, according to four dimensions: opportunity, information, support and resources. These four dimensions actually show significant relationships with each other and contribute positively to the employees’ perception of structural empowerment.Moreover, it was verified that employees who have lower professional experience and a shorter period of employment in companies present a higher level of structural empowerment.

Currently, organizations must understand that, to reach the external costumer they must, first reach the internal costumer, that is, they must practice internal marketing. The present study has the objective to verify if the SMB’s of the Lafões Region practice internal marketing and in which form this concept is assumed as a strategy to motivate the collaborators. In this sense, the study was developed according to a qualitative, descriptive and exploratory methodology, through a questionnaire provided to the collaborators of SMB’s of Lafões Region. The sample comprises of ten companies, which practice internal marketing. It was concluded that the companies that practice internal marketing apply various strategies to motivate their collaborators such as: communication and information sharing, promoting the involvement and relationship between collaborators in task accomplishment, practicing recognition, trust, valorization, compliment and commitment, developing team spirit, leadership, motivation, performance evaluation and team building. These are considered important in practicing internal marketing and collaborator motivation.

Business Analytics and Business Intelligence are an emerging trend in Management nowadays. However, despite the advantages perceived by some managers in the utilization of more predictive algorithms and tools, still exists some others that are more conservative about it. Moreover, the literature identifies some advantages and limitations regarding the adoption of Business Analytics, nonetheless does not exists information respecting the adoption in the Portuguese Market (Arasteh et al., 2011; Chen et al., 2012). Hence, the main goal of the study was to identify the reasons and motivations for the adoption of the Business Analytics in the Portuguese population. Thereby, in order to identify the acceptation determinants an exploratory study was carried based on a model suggested by Venkatesh et al., (2012), the Unified Theory of Acceptance and use of Technology (UTAUT). The database information was obtained through an online survey questionnaire, and the universe of the research was 102 answers, with 47,8% had been of masculine sex and 52,2% of the feminine one. Additionally, through a principal components analysis we could identify four acceptation determinants; the Performance Expectancy, the Effort Expectancy, the Facilitating Conditions and the Behavioral Condition Furthermore, using a classic regression analysis we were able to conclude that the motivations are depend on the hierarchical position of the individual and that the price does not influence the adoption as expected. However, the main conclusion was the identification of the lack of information of artificial intelligence as the main constraints.

The ongoing study aims to trace the evolution of the Personal Income Tax (IRPS) in Cape Verde, from colonial times to the present day, and verify the oscillation of this tax from 2008 to 2015. This, in order to outline proposals for measures to improve its collection. The method used was the case study with recourse to documentary collection, framed by the tax legislation and opinions of the general accounts of the State issued by the Court of Auditors of Cape Verde. The results indicate that this tax went through 4 stages, initially known as the defense tax (1939), later as a supplementary tax on income and professional tax (1963), then assumed the character of Single Tax on Personal Income (1996) and in the current stage adopted the figure of Individual Income Tax (IRPS) (2015). The fluctuation of this tax, between 2008 and 2015, led to an average increase in revenues of 102,712 thousand capeverdean Escudos (2.2% of IRPS revenues, however, the average stock of debts of this tax in this period amounted to 4.3% of income from IRPS. From this finding will be a set of proposals for measures to increase the effectiveness of its collection that involve the control of fiscal debt with crossover of information. The aim is, on the one hand, to purify and collect these debts, and, on the other hand, to promote a strong investment in fiscal education / awareness.

Today, information technology supports business operations, supply chain and business improvements for customers. This article analyzes the motivation that should be directed to the company to outsource activities, related to its engineering processes, concerned with the development of new products, taking into account the risks associated with outsourcing. Business Process Outsourcing is a strategic decision that presents results in the medium / long term. The empirical work that supports this work is titled "Outsourcing in the activities of development of new products, the case of Volkswagen do Brasil", elaborated by Pereira, Scur & Mello. This study is qualitative and was performed by sampling, through face-to-face interviews, recorded with the consent of the interviewees. Its main objective was to contribute to the development of business activity. The study identifies the reasons why an automotive company subcontracts "suppliers" to carry out its activities and develop new products. The conclusion of outsourcing is related to the lack of a resource for the ability to carry out an activity. They pointed out as risks of outsourcing, the leakage of knowledge, the loss of critical capacity and, consequently, the dependence on the supplier and finally the company's ability to acquire new technologies.

The present research presents the results of an initial study that aims to analyze the cross-cultural adaptation of the Personal Outcomes Scale-Children and Adolescents (POS-C), as well as to examine its validity and reliability. This scale assesses the Quality of Life (QOL) of children and adolescents with Intellectual Disability (ID). Of the several samples involved in the research, it is stressed that the final sample included 54 children and adolescents with ID and 54 education support staff. The research started with the application of the cross-cultural adaptation’ guidelines. The results of the Content Validity Index (CVI) of each item, the scale CVI-universal agreement, the scale CVI average and the Cohen’s kappa scores supported the content validity, and the Pearson’s correlations confirmed the construct validity of the POS-C. The test-retest, the internal consistency and the inter-rater reliability supported the reliability of the tool. The different psychometric coefficients demonstrate that this scale may be advantageous to assess the QOL of children and adolescents with ID, as well as to design the intervention programs of those students in inclusive contexts of learning.

Introduction: The environment of nursing practice in health care institutions has an impact on the quality of care provided and client safety. In 2009, the World Health Organization (WHO) launched a document outlining priority areas for research, the study of organizational environments, in an attempt to identify flaws or gaps that could result in compromising client safety in different countries. Aim: To understand the influence of nursing practice environments on the quality of care provided to clients. Methodology: Integrative review by the PI [C] OD method of seven articles, on the subject under study, published between 2013 and 2018. Results/Conclusions: The results suggest that favorable professional nursing environments positively influence the quality of nursing care. nurses perceived by nurses.

Language is the main communication tool of the human being as a means of interaction with others and with himself. It is through verbal, acoustic and visual representations that the acquisition of language, becomes fundamental in establishing contact with family/caregivers, from its early years. This research contributed to the adaptation portuguese version of the program REHACOG, to the application figurative language module. A descriptive and exploratory study with 20 subjects, male and female, referenced to students with special needs and students who attend regular classes without learning difficulties or cognitive deficits. The results of this study demonstrated that children´s special educational needs found below, as compared to their peers in regular classes, in different courses of studies.

The family, as the first instance of formation and socialization of the child, who remains as a lifelong permanent educator, seems to continue not to attract the interest that would be desirable on the part of the investigators, reason why it continues being perceived a little like a "black box", that is, whose operation is registered in its students but hidden in public terms. In this text the family institution is approached in terms of conceptualization, functions and successive structural re-creations, trying to contribute to a better apprehension of the complexity of the educational phenomenon, assuming the indispensability of the family in this process and the "immeasurable weight it has in the development of people "(Caeiro, 2005: 21). In a reflexive posture, an analysis is presented around the various family typologies - from the more traditional to the postmodern ones - with emphasis on the social functions that have always been and continue to be attributed.

This article is a literature review on Special Education teacher evaluation whose objective is to analyze the specificity of this teacher and to update this vision taking into account one of the structuring referents of the legal regime of Inclusive Education, Decree- Law n 54/2018, of 6 July. In a conceptual and critical analysis, the evaluation process of the special education teacher is approached, which is largely derived from what is registered by the teacher himself, in a self-assessment report, focusing on how the whole process can be more useful and precise , contributing to its ultimate goal: improving teacher professionalism. To this end, and in accordance with the provisions of paragraph 16 of Regulatory Decree No. 26/2012, it is defended that the instrument for collecting the information contained in the self-assessment report provided for in article 19 of that Regulatory Decree should be adapted to the specific role of the special education teacher in the school.

The investigation issue of the current study is the research about the profile of the school head teacher and the importance of emotional skills. Its general purpose is to assess the inherent characteristics to emotional intelligence which guide the actions of the school headteacher and the perspectives that teachers and operational assistants have, regarding the way how his/her management is carried out. The methodology used was both of qualitative and quantitative nature. The method used to collect quantitative data was a questionnaire with sociodemographic characterization and Emotional Intelligence Scale designed by Moreno, C. (2012). The qualitative approach was based on the semi - structured interview. The sample comprises 131 subjects – 3 school head teachers, 100 teachers and 28 school operational assistants. The results show that the three head teachers are perfectly aware of their emotional skills (personal and social) to perform their duty, although they have differences in their performance and have diversified styles. In the other groups – teachers and operational assistants - the expected result can’t always be confirmed. In spite of the recognition of their innumerable characteristics of emotional intelligence, head teachers do not always meet their expectations.

Introduction: As a result of the growing demographic aging and the increase in the average life expectancy, the institutionalization of the elderly represents an emerging problem today. We therefore consider it pertinent to study the profile of the formal caregiver of institutionalized elderly people and their professional satisfaction in order to improve the quality of care provided. Aim: It was outlined as a main objective to identify the representations that the formal caregivers have about the care provided to the institutionalized elderly. Methodology: Qualitative study through content analysis of the registration units. The data collection instrument used was the semi-structured interview. The sample consisted of twelve formal caregivers from an institution of the elderly in the central zone of the country. Results: The meanings attributed by the caregivers of what it is to be old were: a person deserving of respect, with wisdom, who needs affection and care, to return to being a child and a person with physical limitations. By caring, they understand giving affection / support, transmitting trust, an essential good, caring for the body, mind and heart and also, knowing how to listen. The relationship of caregivers with the elderly is guided by joy and good disposition, a relation of respect for the individuality / will of the elderly person, trying to adapt to the personality of each one. They often perform hygiene (shaving); dressing / undressing; to raise / to lie down; position; feeding / hydration care; recreational activities and support in the deambulation of the elderly. It is in the transportation and positioning of the elderly that they experience greater difficulties. In most cases, the interviewees report that their work is appreciated by all (elderly, family and management). For some caregivers what gives them greater satisfaction is to feel that the elderly are happy / comfortable. Conclusion: All the interviewees reported that the caregiver activity brings them professional satisfaction and identified training needs in some areas of knowledge. The results of this research lead us to reflect on the importance of creating and monitoring programs of action in the field of training in specific areas adapted to the reality of each institution.

In the last decades, several studies in the field of Psychology have examined information on different occurrences related to the attention construct. In order to verify the potential of some modules of REHACOG intervention program, we performed a descriptive and exploratory study with 37 children and adolescents, female and male, with attentional weaknesses, aged between 7 and 17 years. The sample was divided and analysed in terms of levels of studies. It is a pre and post-testing study, applying tasks from REHACOG. The results uncover some differences and suggest positive and statistically significant relationships between the variables.