RCAAP Repository
Definição de um sistema de gestão de Segurança da Informação numa empresa de Tecnologias de Informação
Vive-se no mundo globlal onde a informação chega a velocidade relâmpago, sendo, no entanto volátil e frágil, podendo desaperecer ou deteriorar-se num ápice. A informação é essencial e indispensável aos negócios das organizações. Esta informação, no mundo dos negócios modernos constitui o objeto de maior valor paras as empresas (Calder & Watkins, 2012), sendo considerada um ativo crítico, onde se quer evitar intrusões e manipulações que coloquem em risco, tanto a integridade, confidencialidade e disponibilidade da informação, como as operações da própria organização(Arévalo Acanio, Bayona Trillos & Rico Bautista, 2015). A informção é um elemento essencial para a tomada de decisões e representa efetivamente valor para o negócio. A segurança da informação, dada a evolução constante das tecnologias de informação, é um assunto muito importante, pois as organizações estão cada vez mais dependentes de todos os seus sistemas informáticos. A implementação de um Sistema de Gestão de Segurança da Informação (SGSI) permite internacionalmente reconhecidas para definir, implementar, monitorizar e melhorar a segurança da informação. Um problema que a maioria das empresas enfrentam atualmente é: a atribuição de um investimento em segurança da informação, a seleção dos controlos a implementar para protegerem os seus sistemas de segurança de informação e a alocação de recursos, sendo certo que a segurança não deve complicar a vida da empresa, mas ser uma forma de melhorar a produtividade, mesmo com um orçamento limitado (Yevseyva, Iryna, Fernandes, Vitor et al, 2015). Este trabalho consiste na definição de um SGSI com vista à sua implementação segundo a ISO IEC 27001:2013, aplicável à empresa WeMake - Tecnologias de informação, Lda, que considera de extrema importância pelo tipo de serviços que fornece e presta, bem como pelo ramo de negócio em que atua comercialmente.
2018-10-23T11:32:59Z
Carneiro, Aida Maria Calheiros Cepa
TrivPlat - A monitoring, management and evaluation tool for electronic public procurement
This work is funded by FEDER funds through the Operational Program for Competitiveness Factors - COMPETE and National Funds through FCT - Foundation for Science and Technology under the Project: FCOMP-01-0124-FEDER-022674 and PEst-OE/CJP/UI0758/2013-14.
2018-11-08T15:34:12Z
Ferreira, I. Cunha, S. Amaral, L. A. Camões, P. J.
Fabrication laboratories The development of new business models with new digital technologies
Purpose – The purpose of this paper is to analyze the current state of fabrication laboratories (Fab Lab), an international network of digital laboratories, which provides new technological tools for digital manufacturing that can be used from individual users, to small businesses and schools. The aim is to understand similarities and differences of skills, technologies used and customers served among the main European laboratories (Italy, France, Germany, the Netherlands and Spain) and the American ones. Design/methodology/approach – Data from European and American Fab Labs were collected using a questionnaire survey performed on a total sample of n¼493 Fab Labs. The administration of the survey took place through e-mail; 73 Fab Labs participated to the survey, reaching a total response rate of 14.81 percent. Findings – The results show that Italian laboratories are characterized by ample space available, but limited capacity for investment in machinery and technology. European Fab Labs are similar to the Italian Fab Labs, while the American ones are more heterogeneous in size. However, a fact that emerges clearly from the results is how American Fab Labs are more important realities than European ones in terms of turnover and investments. They are more similar to businesses with an independent financial support. Originality/value – The novelty of the study resides in the issue considered and the experimental techniques used. Some qualitative case studies have been developed in the field, but no previous quantitative analyses have been developed on a large sample of Fab Labs, developing comparisons between European and American realities of these digital laboratories.
Improving operator evaluation skills for defect classification using training strategy supported by attribute agreement analysis
Automatic Optical Inspection (AOI) machines have an important role in the monitoring and detection of errors during the manufacturing process of electronic circuit boards. These machines show images of products with potential assembly defects to an operator and let him decide whether the product has a real defect or on the contrary it was an automated false positive detection. The attribute agreement analysis methodology is part of a Six Sigma strategy to examine the repeatability and reproducibility of an evaluation system, thus giving important feedback on the suitability of each operator in classifying defects. In order to reduce the number of operator errors, a training method was developed with the support of the attribute agreement analysis method with test images presented to operators for classification. By using this methodology, it was possible to check the capability of each operator, and improve the operator's evaluation score. After the application of the tool, the improvement of results is shown.
Electronic platforms and transparency in public purchase | [Plataformas eletrónicas e transparência nas compras públicas]
Public procurement represents the largest part of public expenditures and, for that reason, is one of the most sensitive areas regarding the risk of corruption. There are several governmental investments in this area to accomplish the principle of integrity and to achieve more transparency. In Portugal, in the e-government context, the strategy was the adoption of electronic platforms for procurement, as the main reinforcement measure of transparency in public procurement. However, this article, through a exploratory literature review, based on OCDE recommendations and European Union official reports, this paper aims at contributing to the discussion on the use of information and communication technology, specifically electronic platforms, in Portuguese public procurement. While the gains are potentially significant, it should be noted that the implementation of the principle of integrity implies articulated measures of technological and political dimension as well as organizational culture. © 2016 Atas da Conferencia da Associacao Portuguesa de Sistemas de Informacao. All rights reserved.
2018-11-12T18:54:58Z
Ferreira, I. Cunha, S. Camões, P. Amaral, L. A.
ICT for governance in combating corruption: The case of public e-procurement in Portugal
Literature has highlighted the potential of information and communication technology (ICT) in building new models of public governance that promote fairness and accountability, which are key requirements in the fight against corruption. In this context, it is worth mentioning the sector of public procurement, since it is one of the most sensitive concerning any corruption risk. There have been a number of investments by governments towards the implementation of public e-procurement. Portugal is referenced by the European Commission as a good example in this regard. The question that arises is whether this would have an impact on the degree of trust between the citizens and governance, i.e. regarding perception of corruption. This paper explores the theme "ICT governance and transparency in the fight against corruption - the case of public e-procurement in Portugal." Thus, the aim is to discuss the abovementioned issue with a view in developing future investigations. Copyright 2014 ACM.
2018-11-12T18:55:30Z
Ferreira, I. Cunha, S. Amaral, L. A. Camões, P.
Electronic platforms and transparency in public procurement
Public procurement represents the largest component of public expenditures and, for that reason, is one of the most sensitive areas of the risk of corruption. There are several governmental investments in this area to accomplish the principle of integrity and to achieve more transparency. In Portugal, in the e-government context, the strategy was the adoption of electronic platforms for procurement, as the main reinforcement measure of transparency in public procurement. Through an exploratory literature review, based on OCDE recommendations and European Union official reports, this paper aims at contributing to the discussion on the use of information and communication technology, specifically electronic platforms, in Portuguese public procurement. While the gains are potentially significant, it should be noted that the implementation of the principle of integrity implies articulated measures of technological and political dimension as well as organizational culture. © 2017 International Business Information Management Association, IBIMA. All rights reserved.
2018-11-12T18:56:05Z
Ferreira, I. Camões, P. Cunha, S. Amaral, L. A.
Legal Requirements for Public Procurement Electronic Platforms: The TrivPlat Project
Electronic public procurement (EPP) has been considered an important tool for promoting competition, simplifying procedures, and ensuring transparency in decision-making processes. In Portugal, EPP replaced paper-based pre-contractual procedures for communication and processing. Addressing this general issue, the authors designed and proposed the TrivPlat, a free access tool for monitoring, managing, and evaluating the electronic platforms of public procurement. This tool is even more relevant if we take into account that the current legal framework establishes the free choice of electronic platforms for contracting authorities and economic operators. This paper presents the TrivPlat project, reporting its development by now: the identification and characterization of legal requirements that electronic platforms for public procurement are complied to obey in Portugal. These requirements may be grouped into four types: general operating rules, functional requirements, technical requirements, and safety requirements. In addition, within the actual regulatory framework, they correspond to a new paradigm.
2018-11-14T14:14:47Z
Cunha, S. Ferreira, I. Amaral, L. A. Camões, P.
TrivPlat - A monitoring, management and evaluation tool for electronic public procurement
Bad decisions in public procurement processes have two negative effects: price increase of public goods and services with an impact on public expenditure, and adversely effects on competition, with the negative result of loss of efficiency and social welfare. Electronic public procurement (EPP) has been considered an important tool for promoting competition, simplifying and ensuring transparency in decision-making processes, thus ensuring significant time and money gains. In Portugal, EPP replaced paper-based pre-contractual procedures for communication and processing based on information technologies and systems. Interested in this phenomenon, the authors of this paper structured the TrivPlat project, a tool of free access for monitoring, managing and evaluating electronic public procurement. This paper aims to present the TrivPlat project and its contributions to the discussion about additional efforts needed to be implemented in order to efficiently promote a more transparent and accountable governance, in the defense of public interest.
2018-11-28T00:00:00Z
Ferreira, Isabel Cunha, Sandra Amaral, Luis Alfredo
A mensuração dos ativos fixos tangíveis ao custo histórico e ao justo valor: o caso dos municípios da sub-região Minho-Lima
Com a introdução da contabilidade patrimonial no seio da Contabilidade Pública, tornou-se imprescindível mensurar todo o património das entidades públicas. Este trabalho visa analisar o custo histórico e o justo valor enquanto critérios de mensuração dos ativos fixos tangíveis, e estudar a aplicação destes critérios na mensuração dos ativos em questão, por parte dos municípios da sub-região Minho-Lima. Os resultados evidenciam que, em Portugal, o custo histórico ainda prevalece como principal critério de mensuração dos ativos em análise. Contudo, o justo valor e suas modalidades têm sido introduzidas gradualmente, sendo aplicáveis a alguns ativos específicos. A tendência de aplicação de critérios distintos do custo histórico espera-se que seja ainda maior com a aplicação do SNC-AP, em virtude da existência de um adequado suporte concetual e da urgência de mensuração de todo o património público.
Electronic platforms and transparency in public procurement
Public procurement represents the largest component of public expenditures and, for that reason, is one of the most sensitive areas of the risk of corruption. There are several governmental investments in this area to accomplish the principle of integrity and to achieve more transparency. In Portugal, in the e-government context, the strategy was the adoption of electronic platforms for procurement, as the main reinforcement measure of transparency in public procurement. Through an exploratory literature review, based on OCDE recommendations and European Union official reports, this paper aims at contributing to the discussion on the use of information and communication technology, specifically electronic platforms, in Portuguese public procurement. While the gains are potentially significant, it should be noted that the implementation of the principle of integrity implies articulated measures of technological and political dimension as well as organizational culture.
2018-11-28T00:00:00Z
Ferreira, Isabel Camões, Pedro Cunha, Sandra Amaral, Luis Alfredo
Legal Requirements for Public Procurement Electronic Platforms: The TrivPlat Project
Electronic public procurement (EPP) has been considered an important tool for promoting competition, simplifying procedures, and ensuring transparency in decision-making processes. In Portugal, EPP replaced paper-based pre-contractual procedures for communication and processing. Addressing this general issue, the authors designed and proposed the TrivPlat, a free access tool for monitoring, managing, and evaluating the electronic platforms of public procurement. This tool is even more relevant if we take into account that the current legal framework establishes the free choice of electronic platforms for contracting authorities and economic operators. This paper presents the TrivPlat project, reporting its development by now: the identification and characterization of legal requirements that electronic platforms for public procurement are complied to obey in Portugal. These requirements may be grouped into four types: general operating rules, functional requirements, technical requirements, and safety requirements. In addition, within the actual regulatory framework, they correspond to a new paradigm.
2018-11-28T00:00:00Z
Cunha, Sandra Ferreira, Isabel Amaral, Luis Alfredo Camões, Pedro
What service?
Technology is changing society, organizations, and interactions between service organizations and customers at a fast pace. Moreover, technology is transforming the nature of services and, in academia, multidisciplinary research is trying to make sense of these changes and leverage the opportunity of service innovation in different fields. After a brief review of the literature focused on services, we found that the term "service" is often used to mean many different things. This paper explores the meaning and scope of services in technological and managerial domains. As a final result, we summarize the concepts of services in the broad areas of management and technology that we found in the literature. Management refers to the concepts that are often used in the fields of marketing and operations management, whereas technology includes the service-like concepts from the fields of software engineering and information systems.
2018-11-28T00:00:00Z
Cardoso, Ana Ferreira, Isabel Carvalho, João Álvaro Santos, Leonel
Model of integrated management of public procurement oriented to public value: A proposal research
One challenge of public organizations is the creation of public value through the adoption of information technology and communication. Technology should emerge as an endogenous and not as exogenous factor of organizational and thus leveraging the processes of change in public organizations. The public procurement is an instrument of public policy implementation that, within a legal context, intends to create value. Thus, this vision contrasts with the focus on economic efficiency of the new public management. The alignment between business strategies and public information systems underlying to the transversal management of the public contract process is relevant to: (i) improve the performance of organizations oriented to the preferences of citizens and (ii) support the technological investments associated to the solutions of e-procurement. Defines the design of a model of integrated management of public procurement oriented to the public value as the result of investigation of the doctoral program in technology and information systems. This is the theme that motivates the research, which fits within the domain of design science. Thus, this paper aims to present, based on a literature review, the topic and the research framework, perspective theoretical and research process. Therefore, these are the main results.
The relevance of results in interpretive research in information systems and technology
The rigor and relevance of the results is central to the process of scientific investigation, even in areas where the practice prevails, as is the case of the scientific area of information systems and technology. This issue is also particularly relevant when the underlying epistemological orientation is the interpretivism. Based on a literature review focused on interpretive research in the field of information systems and technology, we find that the generalization of research resulting under the interpretive paradigm are valid and are not exclusive to the positivist orientation. This paper explores the importance of interpretative research in the information systems and technology field. As a result we discuss the different perspectives around the generalization and its interpretation in an interpretative research, supporting the investigator in the grounds of validation of their results.
2018-11-28T00:00:00Z
Ferreira, Isabel Ferreira, Silvia Ramos, Isabel
Initial dilemmas in IST research: Design science and design research, a clarification of concepts
The inter-disciplinarity of information systems, applied discipline and activity of design, and the study from different paradigms perspectives explains the diversity of problems addressed. The context is broad and includes important issues beyond technology, as the application, use, effectiveness, efficiency and their organizational and social impacts. In design science, the research interest is in contributing to the improvement of the processes of the design activity itself. The relevance of research in design science is associated with the result obtained for the improvement of living conditions in organizational, inter-organizational and Society contexts. In the research whose results are artifacts, the adoption of design research as a process of research is crucial to ensure discipline, rigor and transparency. Based on a literature review, this paper clarifies the terms of design science and design research. This is the main motivation for presenting this paper, determinant for the phase in research in technologies and information systems which are the three research projects presented. As a result the three projects are discussed in relation to the concepts of design science and design research.
2018-11-28T00:00:00Z
Ferreira, Isabel Ferreira, Silvia Silva, Cândida Carvalho, João Álvaro
Interpretative Research in Information Systems: Two qualitative research design projects
In a scientific research project is important to define the underlying philosophical orientation of the project, because this will influence the choices made in respect of scientific methods used, as well as the way they will be applied. It is crucial, therefore, that the philosophy and research design strategy are consistent with each other. These questions become even more relevant in qualitative research. Historically, the interpretive research philosophy is more associated to the scientific areas of social sciences and humanities where the subjectivity inherent to human intervention is more explicitly defined. Information systems field are, primarily, trapped in computer science field, though it also integrates issues related with management and organizations field. This shift from a purely technological guidance for the consideration of the problems of management and organizations has fostered the rise of research projects according to the interpretive philosophy and using qualitative methods. This paper explores the importance of alignment between the epistemological orientation and research design strategy, in qualitative research projects. As a result, it is presented two PhD projects, with different research design strategies, that are being developed in the technology and information systems field, in the light of the interpretive paradigm.
2018-11-28T00:00:00Z
Silva, Cândida Ferreira, Isabel Ramos, Isabel Amaral, Luis Alfredo
ICT for governance in combating corruption: the case of public e-procurement in Portugal
Literature has highlighted the potential of information and communication technology (ICT) in building new models of public governance that promote fairness and accountability, which are key requirements in the fight against corruption. In this context, it is worth mentioning the sector of public procurement, since it is one of the most sensitive concerning any corruption risk. There have been a number of investments by governments towards the implementation of public e-procurement. Portugal is referenced by the European Commission as a good example in this regard. The question that arises is whether this would have an impact on the degree of trust between the citizens and governance, i.e. regarding perception of corruption. This paper explores the theme "ICT governance and transparency in the fight against corruption - the case of public e-procurement in Portugal." Thus, the aim is to discuss the abovementioned issue with a view in developing future investigations.
2018-11-28T00:00:00Z
Ferreira, Isabel Cunha, Sandra Amaral, Luis Alfredo Camões, Pedro
Electronic platforms and transparency in public purchase
Public procurement represents the largest part of public expenditures and, for that reason, is one of the most sensitive areas regarding the risk of corruption. There are several governmental investments in this area to accomplish the principle of integrity and to achieve more transparency. In Portugal, in the e-government context, the strategy was the adoption of electronic platforms for procurement, as the main reinforcement measure of transparency in public procurement. However, this article, through a exploratory literature review, based on OCDE recommendations and European Union official reports, this paper aims at contributing to the discussion on the use of information and communication technology, specifically electronic platforms, in Portuguese public procurement. While the gains are potentially significant, it should be noted that the implementation of the principle of integrity implies articulated measures of technological and political dimension as well as organizational culture.
2018-11-28T00:00:00Z
Ferreira, Isabel Cunha, Sandra Camões, Pedro Amaral, Luis Alfredo
Sleep quality in patients with schizophrenia: The relevance of physical activity
Patients with schizophrenia experience poor sleep quality that affects their physical and mental health. In the general population, physical activity (PA) is considered as a beneficial non-pharmacological intervention for sleep quality. However, there is a lack of research concerning its implications in the sleep quality of patients with schizophrenia. Therefore, the purpose of this study was to assess the associations between PA levels and sleep quality. One hundred and thirteen patients (28 women and 56 inpatients) with schizophrenia participated in the study. PA levels and sleep quality were assessed via standardized questionnaires, Short-Form International Physical Activity Questionnaire (IPAQ-SF) and Pittsburgh Sleep Quality Index (PSQI) respectively. Multiple linear regression models were conducted. Results demonstrated that sleep quality was positively associated with time of moderate and total PA per week. No associations were found between PA levels and anxiolytics and antipsychotic medication. Pearson's correlations showed that some of IPAQ-SF measures are negatively correlated with some PSQI components. More research is needed to explore the potential interaction between sleep quality and PA levels in patients with schizophrenia.
2018-11-28T15:43:45Z
Costa, Raquel Bastos, Tânia Probst, Michel Seabra, André Vilhena, Estela Corredeira, Rui