RCAAP Repository

Professional education implies the possibility of employability of individuals, as well as an increase in the quality of services in the tourism and in the competitiveness of national tourist destinations. Thus, the aim of this work is to analyze the participation of the Ministry of Tourism in public policies of professional education in tourism. The following procedures were used as methodology: bibliographic research; documentary analysis in the National Tourism Plans; and secondary data collection on pages, publications and official reports of Ministry of Tourism and Ministry of Education. As a result, it was observed that the Ministry of Tourism policies in this field revealed rare actions in higher and secondary education, none in graduate school and a strong concentration of actions in professional qualification. His analysis confirmed the disjointed stance with the other Ministries and public policies.

The wi-fi service provided by hotels is a current need of hotel guests, but hotels seem not to be providing this service along with the perception of quality of guests. This research aims to demonstrate to the academy and the current market scenario, the importance of wi-fi in the current hotel context. The study was divided into three stages. In the first, 111929 thousand online comments about São Paulo Hotels were collected and analysed using TLAB Software to verify the main commented attributes about wi-fi and internet. The second stage consisted of applying online questionnaires with 83 people who have already stayed in hotels and the third stage consisted of applying an online questionnaire with eight hotel managers to compare the data with those collected in steps 1 and 2. The data collected demonstrate how important wi-fi internet is to hotels. 51.9% of hotel guests find wi-fi internet very important within the hotel

Hospitality is the reason why one is able to host the other in its impossibility and in theunforeseen with reception policies. This article aims to discuss the idea of hospitality in theacademy from the case study at the Federal University of Ouro Preto (UFOP) as a result ofthe results of a scientific initiation project. The theoretical assumption is used by frenchauthors such as Derrida, Mauss and Gotman, in addition to brazilian authors who work onthe theme of hospitality in its social notion. In addition to the theoretical debate, the articlebrings a survey with reports and information on social reception projects to UFOP students. Itis concluded that the human concept of academic hospitality can be improved through apolicy for social inclusion in the university that, in the case presented, is carried out throughsome institutional projects.

¿Cómo internaliza la producción científica en los Programas de Posgrado en Turismo (PPGs) el tema de los indicadores de sostenibilidad? El objetivo de este estudio es verificar la producción (tesis y disertaciones) en los PPGs en Turismo en Brasil, de 1987 a 2019, sobre el tema. La investigación, de carácter bibliográfico y descriptivo, con enfoque predominantemente cualitativo, consiste en el análisis de las producciones que están disponibles en el Catálogo de Tesis y Disertaciones de la Coordinación de Perfeccionamiento de Personal de Nivel Superior. Con la expresión “indicadores de sostenibilidad” en el campo “tema”, se localizaron 283 producciones, distribuidas en 43 áreas de conocimiento. En el área de Turismo, hay una falta de producción sobre el tema, con solo cuatro disertaciones. Los estudios sobre indicadores de sostenibilidad en los servicios y los destinos turísticos son desafíos para el área de Turismo.

Tourism, as a socioeconomic phenomenon, influences and is influenced by the waves and tendencies of the contemporary society. This article’s scope is to discuss the concept of innovation inserted on tourism, presenting the megatrends introduced by the Copenhagen Institute for Future Studies (CIFS, 2018), applied in this context to examples in the hotel industry area. Furthermore, the methodology that made this possible was based on exploratory research through systematic bibliographic review on tourism and knowledge management ibero-american databases, followed by documental analisis, presenting hotelary as its target. The results point to a theoretical gap between megatrends, trends and tourism innovation, and also indicate that the most found megatrends in the hotel industry are Technological Development, Sustainability and Individualization.

El Lago Corumbá IV se encuentra en la Región Centro-Oeste de Brasil y baña siete municipios en el estado de Goiás: Abadiânia, Alexânia, Luziânia, Silvânia, Novo Gama, Corumbá de Goiás y Santo Antônio do Descoberto. El Lago tiene potencial turístico, sin embargo, las áreas a lo largo de sus orillas no están bien desarrolladas para el turismo. Por lo tanto, el objetivo de este artículo es analizar la gestión turística de la región del Lago Corumbá IV, con base en la visión de gerentes del sector privado y gerentes públicos locales. La metodología tiene un enfoque cualitativo, se realizó una investigación bibliográfica sobre el objeto de la investigación, los dados empíricos fueron recolectados mediante entrevistas estructuradas, con posterior análisis de contenido utilizando el software Iramuteq®. Los resultados muestran que todos los municipios tienen dificultades en la gestión del turismo, sin una articulación adequada entre el sector público y privado.

The goal of this study is to identify similarities between the international literature on tourism communication and promotional actions of international destinations from the southern hemisphere. The case studies Brazil, Argentina, South Africa and Australia were analyzed through their international marketing plans, and the tool Fanpage Karma was used for analyzing publications by the countries‘ national tourism organizations on Instagram and YouTube. The results indicate similarities between the literature published in English about tourism communication and the promotional actions of the countries, in which the online experience of the consumer and interactive communication were proeminent. Technology was identified as a means to operationalize communication strategies, whose innovative character depends on the target audience of the communication.

The commercialization of health services in international markets has generated a phenomenon called medical and health tourism (TMyS). In a sense, it is an exploratory study with a qualitative approach that seeks, through in-depth interviews as information gathering strategies, to build a network of opportunities for the development of medical and health tourism in the city of San Luis Río Colorado, Sonora. The informants are government actors, tourism and health service providers, and researchers from the area, whose contributions analyze under the discourse interpretation methodology with qualitative support from the Atlas. ti software. The conclusions allow demonstrating the interest of the tourism and health system actors in applying different creativity and innovation actions to develop economic activity in this pandemic era that requires dialogue between the institutions of power and the sectors involved in its growth.

This document presents the results of the research on the impact of the organizational bureaucratic culture in the service processes and the levels of attention towards local tour operators, by public tourism promotion agencies. It was sought to provide a response to the value of the work culture in the administrative organization of these organizations under the Weberian bureaucratic model, considering that the validity of said model is questioned in an area as dynamic as the provision of tourist services, where the demand for response to market needs, they exceed the limits of administrative bureaucratic action. It starts from the premise that bureaucratic work, in the field of tourism, is a paradigm of inefficiency, since the market operates in a culture of competitiveness and moves away from a bureaucratic (Weberian) culture.

El turismo como actividad dinámica en la economía de los países, se ha visto disminuida por la pandemia del COVID-19. Al estar comprometida la seguridad sanitaria, ha significado un declive de la actividad. Ante este escenario de incertidumbre la búsqueda de estrategias para hacer frente a la situación se ha convertido en la prioridad, tanto para el ámbito empresarial, como el gubernamental en Ciudad Juárez, Chihuahua, una comunidad fronteriza con los Estados Unidos. En este contexto los planes y programas para contrarrestar los efectos implican un cambio de paradigma, ante la paradoja de la competitividad, y asimismo, replantear el cómo reencaminar la actividad. Es así como en un primer acercamiento FODA se examinan las acciones necesarias ante la emergencia sanitaria a partir de marzo 2020. Mediante un enfoque cualitativo de tipo inductivo e interpretativo, se contrasta con actores e interesados y su interpretación mediante Atlas Ti y sus redes semánticas.

Studies and interdisciplinary essays in Economics, Politics and Society

The management of open government constitutes the key to achieve transparency and trust of the population in public institutions, which prevents the information generated from being used permanently and safely; facilitating knowledge of the actions that public management has been developing. The objective is to examine and analyze the existing scientific evidence regarding the management of open government in public institutions, using the EBSCO, SCOPUS and SCIENCE DIRECT databases in English and Spanish for the last five years, using the term “ open government management ”, discarding articles that are not refereed and academic. Having as results that to make management transparent in public institutions, new paradigms must be developed in the management of open government, starting with actions to improve the generation of information for its use by the population, in different actions of a social or economic nature, without biasing the information, restricting it to the use of the public institution. It concludes by noting that for efficient and effective open government management, we must take into account the challenges of transparent management with the use of open data for the use and benefit of the population, making transparent the actions and resources that the public administration invests.

The purpose of the research is to analyze and carry out a theoretical review on tourism security and the development of Tourism to face Covid-19, in order to understand the link between these two elements; To fulfill this objective a documentary-type methodology was used with a designed to collect the information through a thematic analysis, taking its expression using Peru as a reference. For this, the bibliographic review of the collection of academic research, indexed journals, books and web pages of entities related to tourism and public management was applied as techniques as, using explanatory and inductive methods. The results point out the public policies that would improve tourism development in the face of Covid-19. None of these policies stand out by themselves. Some express their points of view regarding safety of both tourists and citizens. Others are very specific to emergency situations such as pandemics. There are various national regulations and guidelines established to reactivate the economically important tourism sector which address aspects of tourism security but there is no specific regulation at the local or regional level.

The purpose of the following bibliographic review article is to describe the relative sustainability of pension systems, whether public or private today; For the preparation of this scientific essay, they were organized in three stages, corresponding to: (1) the bibliographic databases have been reviewed, which are peer-reviewed publications with a two-year antiquity; (2) the most relevant information on pension systems and their link with sustainability has been selected and finally (3) the ordering of the selected information from a suitable study according to the level of sophistication and timeliness. The review of the information gave us as a result that there is a relative sustainability in the pension systems of the different European and Latin American countries consulted, this affects the economy of said countries in the future, starting with the gross domestic product.

Many school administrators in the Department of Education faced a big problem in the form of student dropouts. The aim of the study was to look at the demographic data and reasons for student dropouts in the school year 2018–2019, as well as establish an intervention program to help students avoid dropping out. The mixed method design was used in this action study. The research study used a purposive sampling method, with students who dropped out during the 2018-2019 school year as participants. In addition, random sampling was used to select focus-group discussions (FGD) in order to obtain in-depth information on the subject of this research. For this study, simple statistics such as ranking and percentage were used as statistical tools. The majority of dropouts cited personal reasons for leaving school, especially a lack of interest due to poverty, while others were affected by peers. The results were used to improve the guidance program at the school in order to keep students from dropping out. Teachers, particularly those with advisory classes, were given training on how poverty can lead to students dropping out.

The purpose of this study was to examine the students’ track and strand preferences after the SOAR (Student Orientation, Awareness, and Redirection) Intervention Program. This action research employed the descriptive quantitative research design using a researcher-made survey questionnaire that were administered to Grade 10 students from Santa Cruz National High School – Junior High School (n=319) and Manuel Francisco C. Ramos Sr. National High School (n=64). Frequency, percentage and ranking were utilized as statistical tool for this study. Results revealed that the majority of respondents opted to enroll at Sta. Cruz National High School – Senior High School. The Humanities and Social Science strand under the Academic Track had the largest number of students who favoured it over the other strands. Furthermore, it was clear that the majority of them chose the Technical Vocational Track over the Academic Track. The findings can be used to improve Career Guidance in the school, especially parents' engagement in their children's career decisions. Similarly, it is suggested that a standardized enrolment process be developed in which students undergo career assessments in order to help direct them in deciding which strand to pursue.

This study was conducted to determine the influence of the FG Vega technique on students' academic performance to address the least learned competency in Science 8. Seventy students from Grade 8 classes served as respondents of the study. The study employed a quasi-experimental method. The mean score of students who took the post-test is 32.03 and 27.57 respectively for the experimental and control group. The results can be gleaned that the score of each student in the experimental group has a little variation of mean with 6.71 as compared to the control group with a variation of 7.52. The results can be observed that the mean score of students in the pre-test under the control group is 8.80 and 11.34 under the experimental group. Thus, the results of the study can be further concluded that the students under the experimental group outperformed the students in the control group. Since the significant level is lesser than the p-value of 0.05, indicates that there is a significant difference between the pre-test and post-test under the experimental group. Hence, there is a significant difference between the post-test of the experimental and control group.

This qualitative-phenomenological study was initiated to explore and understand the lived experiences and different perceptions of parents on no-homework policy in Nangan Elementary School, Nangan, Governor Generoso, Davao Oriental. Subsequently, this qualitative exploration hoped to draw out conclusions on the perceptions of the parents. The data source in this study derived from seven (7) research participants for the in-depth interview and another seven (7) parents for the focus group discussion. The research participants of this study were the selected Grade Five to Grade Six parents in Nangan Elementary School who were usually having many assignments compared to lower grade levels. The following themes emerged from analysis based in the perspectives of participant interviews: no-homework policy can be optional; no-homework policy is unfavorable and unhelpful to students; no-homework policy causes students to become irresponsible; and no-homework policy causes less learning among students. Concerning the experiences of parents in dealing with the assignments of their children, five major themes were manifested such as: having difficulties in answering homework; being able to help children; having fun while doing the assignment; being unable to finish work or chores; and bonding opportunity. Moreover, the participants about their challenges in dealing with the assignments of their children, four major themes emerged: understanding how to answer the lesson; having balance and time management; giving encouragement; and having follow-ups and rules. Lastly, their suggestions as regards the no-homework policy revealed four emergent themes: parents should always be responsible and helpful to their children; parents should have time management and balance; teachers should give appropriate, simple and uncostly homework; and teachers should give homework to students for continued learning.

Understanding Physics is one of least mastered skills of Grade 7. Science as a dynamic subject that really requires higher order thinking skills in understanding and comprehending this subject, especially in this difficult time. So, as have been observed learners of the subject become more serious that lead them to be bored and not interested to the subject anymore. With the integration of ICT in the utilization of Project (G.O.A.L) Gamified Off-line Alternative Learning Material to Grade 7 Science, it will break the barriers of boredom during online class discussion of Physics 7 (Heat Transfer). This also aims to improve the learner’s academic performance in Science. Project G.O.A.L was administered in Class of Grade 7. After a month-long series of educating, digitizing, and integrating Project G.O.A.L during the Covid 19 pandemic, it illustrated the great improvement of the learner’s academic performance on the following topics: Heat Transfer (Conduction, Convection and Radiation). After the experimental phase, the researcher was able to give this a shot via Online Class to be able to administer well and develop vigorous learning environment in teaching Science 7 Physics, and in addition to this, to be able to promote and give awareness to the integration of ICT and games in learning Science concepts using Project G.O.A.L as a platform.

The global health crisis created by COVID-19 has posed significant obstacles to the educational system, prompting a change from face-to-face classes to distance learning. In the middle of this global pandemic, different schools worlwide have used online learning as one of the distance learning modalities. This action research aimed to determine the online learning readiness of the Science, Technology, and Engineering (STE) Program students of Sta. Cruz National High School.   A survey was used to determine the demographic profile and the online learning readiness level of these students in terms of expectations, self-direction, learning preferences, self-study habits, technology skills, hardware/software capabilities, and family support. This research utilized a quantitative descriptive research design. The results of this study shows that most of the STE students of this school have high level of online readiness in terms of expectations, self-direction, learning preferences, self-study habits, and technology skills. However, most of them only have an average level of online readiness in terms of hardware/software capabilities. Moreover, these students believed that their parents and family members are willing to support their needs that are essential for their active engagement in online learning.  The findings of this research shall serve as basis for crafting policies, programs and projects to provide support in terms resources both physical and financial for the successful implementation of the online distance learning of students under the STE Program.